New Process: Requesting import inspection appointments in Adelaide (SANF 2015/015)

• Effective from 1 November 2015 import inspection appointment requests will no longer be accepted by phone.
• All import inspection appointment requests must sent via email using the Request for Inspection Form. Note: you can email this as a Word document or use the information as a template for the body of an email.
• When a request for inspection email is received by the Department an automated response will be sent acknowledging receipt.
• Appointments will be confirmed for the following timeslots: AM - 08:00 to 12:00 / PM - 12:00 to 14:30
• Specific appointment times will only be confirmed where it is a requirement of the inspection type, e.g. supervised unpacks or where the importer is representing themselves. Use the comments section of the form to request a specific time.
• The Department will send clients a confirmation email with appointment details and any relevant information.